Terms and Conditions

General Overview

Welcome to UJ Connect. By accessing and using our platform, you agree to comply with the following Terms and Conditions. Please read them carefully. If you do not agree, you may not use the platform.

 

1. Introduction

“UJ Connect” is the trading name for the UJ Connect companies. Each UJ Connect group company (“UJ Connect” or “we”) operates an e-commerce platform consisting of a website and mobile application (“marketplace”) together with supporting IT logistics and payment infrastructure for the sale and purchase of consumer products and services (“products”), other services include AI Assistant, E-Library, Forums, Maps, and School Updates (“platform”). These Terms govern your use of the platform and its services.

 

1.1 Eligibility

To use UJ Connect, you must:

 

  • Be at least 18 years old, or have parental consent if you are a minor.
  • Agree to comply with local, state, national, and international laws.
  • keep your password confidential; Notify us in writing immediately (using our contact details) if you become aware of any disclosure of your password.
  • be responsible for any activity on our Platform arising out of any failure to keep your password confidential and that you may be held liable for any losses arising out of such a failure.
  • Your account shall be used exclusively by you and you shall not transfer your account to any third party. If you authorize any third party to manage your account on your behalf this shall be at your own risk.
  • We may suspend or cancel your account and/or edit your account details at any time in our sole discretion and without notice or explanation providing that if we cancel any products or services you have paid for but not received and you have not breached these general terms and conditions we will refund you in respect of the same.
  • You may cancel your account on our platform by contacting us

 

1.2 Modifications

We reserve the right to update or modify these Terms at any time without notice. Your continued use of UJ Connect after such changes means you accept the revised Terms.

 

2. Services Provided

2.1 Marketplace

UJ Connect provides a digital marketplace where users can buy and sell goods and services. UJ Connect is not responsible for transactions between users (unless UJ Connect is indicated as the seller). Any disputes must be resolved between the buyer and the seller.

 

2.1.1 Terms & Conditions of Sale

You acknowledge and agree that:

  • 2.1.2. the marketplace provides an online location for sellers to sell and buyers to purchase products.
  • 2.1.3. we shall accept binding sales on behalf of sellers but (unless UJ Connect is indicated as the seller) UJ Connect is not a party to the transaction between the seller and the buyer.
  • 2.1.4. a contract for the sale and purchase of a product or products will come into force between the buyer and seller and accordingly you commit to buying or selling the relevant product or products upon the buyer’s confirmation of purchase via the marketplace.

Subject to these general terms, the seller’s terms govern the sale contract between buyer and seller. However, the following will also apply:

  • The product price will be as listed.
  • The price must include all taxes and comply with current laws.
  • Additional charges (delivery, packaging, handling, etc.) will only apply if clearly stated in the product listing. Digital products may be delivered electronically.
  • Products must be of satisfactory quality, fit for purpose, and match their description.
  • For physical products, the seller guarantees ownership and rights to sell, with no third-party claims. For digital products, the seller guarantees the right to supply them.

 

2.1.2 Returns and Refunds

  • Product returns and acceptance by sellers are managed according to our marketplace’s returns policy, which may be updated from time to time. Return acceptance is at our discretion and subject to local laws.
  • Refunds for returned products follow our marketplace’s refund policy, also subject to updates. Refunds are issued at our discretion, in line with local laws, and may include:
      • The product price;
      • Local or international shipping fees (as detailed in the refund policy);
      • Refunds may be issued as store credits, vouchers, mobile money, bank transfers, or other methods we determine.
  • Returned products shall be accepted and refunds issued by UJ Connect acting for and on behalf of the seller. Notwithstanding paragraphs 2.1.2 above in respect of digital products or services and fresh food UJ Connect shall issue refunds in respect of failures in delivery only. Refunds of payment for such products for any other reasons shall be subject to the seller’s terms and conditions of sale.
  • Changes to our returns page or refunds page shall be effective in respect of all purchases made from the date of publication of the change on our website.

 

2.1.3 Payments

You must make payments due under these general terms and conditions in accordance with the Payments Information and Guidelines on the marketplace.

 

2.1.4 Coupons

Coupons may be earned and managed in accordance with the UJ Connect’s Coupons Terms and Conditions as may be amended from time to time. UJ Connect reserves the right to cancel or withdraw UJ Connect Coupons for any reason in its discretion including if we suspect fraud or foul play. You can view Coupons terms and conditions on our website

 

2.1.5 Promotions

Promotions and competitions run by UJ Connect and/or other promoters shall be managed in accordance with the Promotions Terms and Conditions. You can view each Promotion’s terms and conditions on our website

 

2.2 AI Assistant

Our AI Assistant is designed to assist with queries related to the platform and general information. UJ Connect does not guarantee the accuracy or reliability of information provided by the AI.

 

2.3 E-Library

Users have access to a wide range of academic resources through our E-Library. Content may be subject to third-party licenses, and UJ Connect is not responsible for the accuracy or updates of such content.

 

2.4 Forums

The Forums section allows users to engage in discussions on various topics. Users are solely responsible for the content they post. Hate speech, harassment, or any offensive behavior is strictly prohibited.

 

2.5 Maps

The Maps feature offers geographical information related to the school campus and surrounding areas. UJ Connect does not guarantee real-time accuracy and users should verify information independently.

 

2.6 School Updates

The School Updates feature provides important announcements and notifications related to the school. While we strive to keep the information up-to-date, UJ Connect is not liable for any missed or delayed updates.

 

3. User Responsibilities

3.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials. UJ Connect is not liable for any unauthorized access or use of your account.

 

3.2 Content Ownership

3.2.1 – By submitting content on UJ Connect (e.g., Marketplace listings, Forum posts), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for the purpose of operating and improving the platform.

3.2.2 – You grant to us the right to sub-license the rights licensed under section 3.2.1

3.2.3 – You grant to us the right to bring an action for infringement of the rights licensed under section 3.2.1

3.2.4 – You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.

3.2.5 – Without prejudice to our other rights under these general terms and conditions if you breach our rules on content in any way or if we reasonably suspect that you have breached our rules on content we may delete, unpublish or edit any or all of your content.

 

3.3 Prohibited Actions

Users may not:

  • Upload viruses, malware, or harmful software.
  • Use the platform for fraudulent or unlawful purposes.
  • Infringe upon the intellectual property of others.
  • Your content must be appropriate civil and tasteful and accord with generally accepted standards of etiquette and behavior on the internet and must not:
      • be offensive obscene indecent pornographic lewd suggestive or sexually explicit;
      • depict violence in an explicit graphic or gratuitous manner; or
      • be blasphemous in breach of racial or religious hatred or discrimination legislation;
      • be deceptive fraudulent threatening abusive harassing anti-social menacing hateful discriminatory or inflammatory;
      • cause annoyance inconvenience or needless anxiety to any person; or
      • constitute spam.
  • You must not interfere with a transaction by;
      • contacting another user to buy or sell an item listed on the marketplace outside of the marketplace; or
      • communicating with a user involved in an active or completed transaction to warn them away from a particular buyer seller or item; or
      • contacting another user with the intent to collect any payments.

If you learn of any unlawful material or activity on our marketplace or any material or activity that breaches these general terms and conditions you may inform us by contacting us.

 

4. Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal data. By using UJ Connect, you agree to the terms of our Privacy Policy.

 

5. Limitation of Liability

UJ Connect is provided “as is” without warranties of any kind, either express or implied. We are not responsible for:

  • Errors, inaccuracies, or omissions in the content.
  • Damages arising from the use or inability to use the platform.
  • Transactions between users on UJ Connect.

 

6. Indemnification

You hereby indemnify us and undertake to keep us indemnified against:

  • any and all losses damages costs liabilities and expenses (including without limitation legal expenses and any amounts paid by us to any third party in settlement of a claim or dispute) incurred or suffered by us and arising directly or indirectly out of your use of our marketplace or any breach by you of any provision of these general terms and conditions or the UJ Connect codes policies or guidelines; and
  • any VAT liability or other tax liability that we may incur in relation to any sale supply or purchase made through our marketplace where that liability arises out of your failure to pay withhold declare or register to pay any VAT or other tax properly due in any jurisdiction.

 

7. Data privacy

Users agree to processing of their personal data in accordance with the terms of UJ Connect’s Privacy and Cookie Notice.

UJ Connect shall process all personal data obtained through the marketplace and related services in accordance with the terms of our Privacy and Cookie Notice and Privacy Policy.

Sellers shall be directly responsible to buyers for any misuse of their personal data and UJ Connect shall bear no liability to buyers in respect of any misuse by sellers of their personal data.

 

8. Termination

We reserve the right to suspend or terminate your access to UJ Connect at any time, with or without cause, and without prior notice. Upon termination, all licenses granted to you under these Terms will immediately cease.

 

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law principles. Any disputes arising from the use of UJ Connect will be resolved in the courts of Jos/Nigeria.

 

10. Contact Information

If you have any questions or concerns about these Terms, please contact us

 

You may contact our sellers for after-sales queries including any disputes by requesting their contact details from UJ Connect in accordance with the DISPUTE RESOLUTION POLICY pursuant to which UJ Connect shall be obliged to ensure that the seller is clearly identifiable.

 

You consent to receive notices electronically from us. We may provide all communications and information related to your use of UJ Connect in electronic format either by posting to our website or application or by email to the email address on your account. All such communications will be deemed to be notices in writing and received by and properly given to you.

Top